Disney Is Hiring At-Home Agents Who Can “Create Magical Moments”

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The Walt Disney Company is hiring at-home customer service agents to help with the busy holiday season. This is your chance to join the Disney team. You could technically say that you work with Mickey Mouse.

Disney is all about creating magical moments for guests (source: Walt Disney World)
Disney is all about creating magical moments for guests (Source: Walt Disney World)

This position is perfect for mom’s, students, or anyone looking to make an extra buck enjoying what they do. You will need a flexible schedule and be able to work weekends and holidays, but think how cool it would be to answer the phone, “Hello, thank you for calling Disney!” And helping people just makes you feel good inside, too.

If you’re interested, here are some things to expect:

  • Answer inbound calls and email guests to help them with purchases
  • Contact guests by phone
  • Figuring out what a guest’s issue is then finding a resolution
  • Making the caller’s day a little better

The job posting explains the responsibilities of this job in a fun and clear way, as only Disney can.

“The Cast Member’s primary responsibility is to create Magical Moments for Guests of all ages, as well as ensuring a superior Guest experience,” it says. “This is achieved by engaging and providing Guests with entertaining and magical interactions when they connect with the GSC.”

Disney says that it hopes to maintain and environment where an agent “Bring[s] stories to life with scripted and non-scripted Guest-engagement statements” and “contributes to a high energy, storytelling environment that provides Guests with an entertaining, fun, and dynamic experience.”

For this cool (non-exempt) gig, you need to live in one of the following states:

Florida, South Carolina, Texas, Kentucky, Nevada, Illinois, or Mississippi. You’ll also need a high school diploma or equivalent as well as a computer with high-speed internet.

Walt Disney once said, “The way to get started is to quit talking and begin doing.” (source: Entertainment Weekly)
Walt Disney once said, “The way to get started is to quit talking and begin doing.” (Source: Entertainment Weekly)

If you’re not sure about applying for this job, just remember what Disney is all about – making magical moments.

“At Disney, we‘re storytellers,” says the Company Overview section on the job posting. “We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.”

Does that make you feel warm inside or what?

So if you want to help people, tell stories, and create magical moments for people all while sitting at home, this job is for you. It’s worth a shot!

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